Filter
Top Products
5-47
Cisco Wide Area Application Engine 7326 Hardware Installation Guide
OL-6831-02
Chapter 5 Troubleshooting the System Hardware
Symptoms and Solutions
Table 5-16 Hardware Option Problems
Symptom Cause and Action
A hardware option that was
just installed does not work.
1. Verify the following items:
a. The hardware option is designed for the device.
b. You followed the installation instructions that came with the
hardware option.
c. The hardware option is installed correctly.
d. You have not loosened any other installed hardware options
or cables.
e. You updated the configuration information in the
configuration/setup utility program. Whenever a hardware
option is changed, you must update the configuration.
2. Check the hardware option that you just installed.
A hardware option that used to
work does not work now.
1. Verify that all of the hardware options and cable connections are
secure.
2. If the hardware option comes with its own test instructions, use
those instructions to test the option.
3. If the failing hardware option is a SCSI option, verify these items:
a. The cables for all external SCSI options are connected
correctly.
b. The last hardware option in each SCSI chain, or the end of the
SCSI cable, is terminated correctly.
c. Any external SCSI option is turned on. You must turn on an
external SCSI option before powering on the device.
4. Check for a failing hardware option.