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SIMM Board Troubleshooting
Situation Solution
61.x SERVICE
where
x
=0,1,2,3,
or 4.
This error indicates a SIMM parity error. The
x
indicates which SIMM
slot generated the error. If
x
= 0, the slot with the defective SIMM could
not be determined. Check the HP part number to make sure you have
the right SIMM board; if you do, see the checking procedure for
61.x SERVICE and 62.x ERROR below.
62.x ERROR
where
x
=0,1,2,3,
or 4.
This error indicates that your mopier has identified a problem while
checking memory. If
x
= 0, the problem is in internal Read-Only
Memory (ROM); see your HP service representative. If
x
=1,2,3,or
4, the problem is in SIMM slot 1, 2, 3, or 4.
63 NEEDS SERVICE /
63 SERVICE
This indicates that the mopier has found a problem in its internal RAM
memory. Switch your mopier OFF, and then ON, to clear the error. If
the message reappears, call your authorized HP dealer or service
representative.
To check memory for the 61.x SERVICE and 62.x ERROR messages:
1 Switch the mopier OFF, then back ON (data will be lost).
2 If the error message appears again, switch your mopier OFF and
verify that the SIMM board is installed correctly; then switch your
mopier ON.
3 If the error message appears again, switch your mopier OFF and
remove the SIMM board(s); then switch your mopier back ON.
4 If the error message appears again, the problem is in mopier memory.
If the error message does not appear, the problem is in SIMM
memory. Call your HP service representative.
7-20 Maintenance and Troubleshooting EN