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Table 7-2 Mopier Messages,
continued
If the following errors persist, call your HP-authorized service provider.
Message Description Recommended Action
70 ERROR or 71 ERROR
CHECK CONFIGURATION
A firmware SIMM problem was
identified (incompatibility between
SIMM/hardware/BIOS).
Switch the mopier OFF and
then back ON.
79 SERVICE (xxxx)
CALL SERVICE
An internal controller error
occurred.
xxxx
indicates the error
type.
Switch the mopier OFF and
then back ON. If the error
appears again, turn power
OFF and remove any non-HP
SIMM memory boards from
the mopier. Then switch the
mopier back ON. If the error
appears again, record the
numbers following the error
message and call your
authorized HP dealer or
service representative.
80 SERVICE (xxxx)
CALL SERVICE
The mopier detected a problem in
the MIO card.
xxxx
indicates the
error type.
Switch the mopier OFF and
then back ON. If the error
appears again, record the
numbers following the error
message and call your card
supplier, or authorized HP
dealer or service
representative.
Continued on the next page.
7-46 Maintenance and Troubleshooting EN