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Table 7-2 Mopier Messages,
continued
Message Description Recommended Action
TRAY n EMPTY The indicated tray is empty. The mopier will still function.
Load paper, if desired.
TRAY n OPEN The indicated tray is open. The mopier will still function.
Close the tray, if desired.
RESTORING FACTORY
SETTINGS
The mopier returns almost all
settings to their factory default
configurations.
Reconfigure your mopier and
MIO.
When you install an MIO
card(s), to reinitialize the
mopier control panel you may
need to perform a cold reset.
(Note: In a shared
environment, this task should
only be performed by the
system administrator.) To
perform a cold reset, hold
down [On]Line] while
switching the mopier ON until
RESTORING FACTORY SETTINGS
appears in the display.
CLOSE PRINTER COVERS One of the mopier’s covers or
doors is not firmly closed, or your
toner cartridge is not installed
correctly.
Make sure your toner
cartridge is fully seated and
the mopier top cover or doors
(left, front, and right) are
firmly closed.
ACCESS DENIED Your network administrator has
locked out access to the control
panel menu system, except for the
Test Menu and Tray 1 size.
See your network
administrator.
INSTALL TONER CARTRIDGE The toner cartridge is not installed
correctly or is not installed.
Insert a toner cartridge or
make sure the cartridge is
fully seated and the covers
are fully closed.
LOAD TRAY X
<
media type
><
paper
size
>
or
LOAD ENV FEEDER
<media type
><
paper
size
>
The mopier received a request for
a media type, or paper/envelope
size not available in the mopier.
Load the indicated tray with
the correct media, or see
Chapter 4 or 5 to change the
media size and type through
the control panel.
Continued on the next page.
7-36 Maintenance and Troubleshooting EN