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Table 7-2 Mopier Messages,
continued
If the following errors persist, call your HP-authorized service provider.
Message Description Recommended Action
22 PARALLEL IO ERROR
CHECK SETUP
For Bi-Tronics parallel (PAR)
configuration, the computer and
mopier are not communicating
because of improper signal
protocols. Check both computer
and mopier I/O settings.
Press [Select[*] to clear the
error message (data will be
lost). If the error continues, call
your authorized HP dealer or
service representative.
22 HP MIO 1 IO ERROR
CHECK SETUP (or HP
MIO 2)
For the MIO error, this is an I/O
buffer overrun error.
For the parallel configuration,
check for loose cable; use a
high-quality cable (see
Chapter 1 for HP cable part
numbers and information).
(Note: some non-HP parallel
cables may be missing pin
connections.)
If you are using an I/O other
than the Bi-Tronics parallel I/O,
see the manual for that device
or contact your dealer. If you
are on a network, contact your
network administrator.
If problem persists,
power-cycle the mopier. These
error messages are saved in the
Error Log.
30.x.y DISK
NOT INITIALIZED
The mopier hard disk is not
initialized.
Press [Select[*] to continue.
Use the Windows based HP
JetAdmin utility or the
Macintosh based HP LaserJet
Utility to initialize the disk.
30.x.y DISK
FAILURE
The mopier hard disk has failed
self test.
Press [Select[*] to continue.
Turn power off and verify that
the ribbon cable that connects
the disk to the mopier is
securely fastened. If the
control panel message
continues to be displayed, the
disk drive needs to be
replaced.
Continued on the next page.
7-40 Maintenance and Troubleshooting EN