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Record the following information (located on the store receipt and the back of the printer), and have it ready when
you contact us so that we may serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Related topics:
• “Using the Utility” on page 93
• “Recycling Lexmark products” on page 150
• “Contacting Customer Support” on page 105
Contacting Customer Support
How do I contact Lexmark Customer Support?
Call us at:
• US: 1-800-332-4120
Monday–Friday (8:00 AM–11:00 PM ET)
Saturday (Noon–6:00 PM ET)
• Canada: 1-800-539-6275
English Monday–Friday (8:00 AM–11:00 PM ET)
Saturday (Noon–6:00 PM ET)
French Monday–Friday (9:00 AM–7:00 PM ET)
• Mexico: 01-800-253-9627
Monday–Friday (8:00 AM–8:00 PM ET)
Note: Phone numbers and support times may change without notice.
Is contact information available online?
Yes. You can access the Lexmark home page on the World Wide Web at www.lexmark.com.
Maintaining the printer
105