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• If you are connecting to a secure wireless network, make sure that you have entered the correct SSID number,
BSS type, and WEP or WPA information.
• Click to refresh the list.
Is the printer connected to the computer using a USB cable?
• Make sure that one end of the USB cable is firmly connected to the printer, and the other end is firmly connected
to the computer.
• Make sure that the USB cable that you are using is not damaged.
• Make sure that the printer is turned on. Connect the printer to a working electrical outlet, and then press to
turn on the computer.
• Click .
Are you connecting a printer to a remote subnet?
For more information, see “Selecting a network printer” on page 12.
Is there more than one network printer displayed?
All Lexmark printers connected on your network should be displayed in the Printer Selection dialog. If there is more
than one printer of the same model in your network, you must know the MAC address of the network printer that you
want to connect to, and select the printer displaying that MAC address. For more information, see “Finding the MAC
address” on page 8.
Page does not print
These are possible solutions. Try one or more of the following:
Check power
If the light is not on, see “Power button is not lit” on page 106.
Load paper correctly
Remove the paper from the paper support, and then load the paper again.
Check the ink levels
Check the ink levels, and install new print cartridges if necessary.
Remove tape on cartridges
1 Remove the print cartridges.
2 Make sure the sticker and tape have been removed.
1
2
3 Reinstall the cartridges.
Troubleshooting
108