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Make sure the printer is set as the default printer and is not on hold or paused
To set printer as default
1
From the Finder desktop, choose Applications Utilities Print Center or Printer Setup Utility, depending
on the operating system version you are using.
2 From the Printer List dialog, select your printer.
3 Click the Make Default icon.
To resume print jobs
1
From the Finder desktop, choose Applications Utilities Print Center or Printer Setup Utility, depending
on the operating system version you are using.
2 From the list of printers, double-click your printer.
The printer pop-up menu appears.
3 If you want to resume all print jobs in the queue, click Start Jobs.
If you want to resume a particular print job, select the document name, and then click Resume.
Reconnect the power supply
1 Press to turn off the printer.
2 Disconnect the power cord from the wall outlet.
3 Gently remove the power supply from the printer.
4 Reconnect the power supply to the printer.
5 Plug the power cord into the wall outlet.
6 Press to turn the printer back on.
Reinstall the software
1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the
software” on page 148.
2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest
software.
a In all countries or regions except the United States, select your country or region.
b Click the links for drivers or downloads.
c Select your printer family.
d Select your printer model.
e Select your operating system.
f Select the file you want to download, and then follow the directions on the computer screen.
Test page does not print
These are possible solutions. Try one or more of the following:
Check messages
If an error message is displayed, see “Error messages” on page 143.
Troubleshooting
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