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Left Cartridge Missing / Right Cartridge Missing
One or both print cartridges are missing or not installed properly. For more information on installing cartridges, see
the section on maintaining the printer.
Notes:
• You can make a color copy with only the color cartridge installed.
• You can print a black-and-white document with only the black cartridge installed.
• You cannot copy or print when only the photo cartridge is installed.
• To remove the error message, press .
Left Cartridge Incorrect / Right Cartridge Incorrect
1 Remove the indicated print cartridge and close the cartridge carrier lid.
2 Close the scanner unit.
3 Disconnect the power cord from the electrical outlet.
4 Reconnect the power cord to the electrical outlet.
5 If the button is not lit, press .
6 Reinsert the print cartridge and close the cartridge carrier lid.
7 Close the scanner unit.
8 If the error:
• Does not reappear, the problem has been corrected.
• Reappears, replace the print cartridge with a new one, close the cartridge carrier lid, and close the scanner
unit.
Error 1104
1 Remove the print cartridges.
2 Reinstall the black cartridge or the photo cartridge in the left carrier.
3 Reinstall the color cartridge in the right carrier.
Paper Size/Type error
The paper loaded in the printer is not supported for duplex printing.
Load plain letter- or A4-size paper.
Paper Mismatch
The size of the paper loaded in the printer is not supported by the current mode.
1 Load the correct paper.
2 Press .
Troubleshooting
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