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Check to see if the memory card is damaged
Check that there is no obvious damage to the memory card.
Check to see if the memory card contains photos
Insert a memory card that contains photos.
Make sure the USB cable is connected
If the printer is connected to the computer through a USB cable:
1 Check the USB cable for any obvious damage.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
USB symbol.
Check the network connection
If the printer and computer are connected over a network, make sure that the correct host and device are
communicating. Select the printer from the computer or the computer from the printer.
Cannot print from digital camera using PictBridge
These are possible solutions. Try one or more of the following:
Enable PictBridge printing from camera
Enable PictBridge printing on the camera by selecting the correct USB mode. If the camera USB selection is incorrect,
the camera will be detected as a USB storage device, or an error message will be displayed on the control panel of
the printer. For more information, see the digital camera documentation.
Make sure the camera is a PictBridge-enabled digital camera
1 Disconnect the camera.
2 Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital camera documentation to
determine whether it is PictBridge-enabled.
Check USB cable
Use only the USB cable that came with the camera.
Remove memory cards
Remove any memory cards from the printer.
Check messages
If an error message appears on the display, see “Error messages” on page 143.
Troubleshooting
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