Filter
Top Products
2 Pull out the duplex unit.
3 Firmly grasp the paper, and gently pull it out.
4 Push down on the duplex latch as you reinstall the duplex unit.
5 Press .
6 On your computer, delete or stop the print job, and then try resending the print job again.
Paper or specialty media misfeeds
These are the possible solutions. Try one or more of the following:
Check paper condition
Use only new, unwrinkled paper.
Check paper loading
• Load a smaller amount of paper into the printer.
• Load paper with the print side facing you. (If you are not sure which side is the printable side, see the instructions
that came with the paper.)
Troubleshooting
138