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3 Plug the cord into an electrical outlet that other electrical devices have been using.
4 If the light is not on, press .
Software does not install
These are possible solutions. Try one or more of the following:
Check your operating system
The following operating systems are supported:
• Windows Vista
• Windows XP
• Windows 2000 with Service Pack 3 or later
• Mac OS X
Check your system requirements
Check that your computer meets the minimum system requirements listed on the printer box.
Check your USB connection
Follow these steps if you are not using the printer on a wireless network:
1 Check the USB cable for any obvious damage.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
USB symbol.
Reconnect the power supply
1 Press to turn the printer off.
2 Disconnect the power cord from the wall outlet.
3 Gently remove the power supply from the printer.
4 Reconnect the power supply to the printer.
5 Plug the power cord into the wall outlet.
6 Press to turn the printer on.
Uninstall and reinstall software
Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software”
on page 148.
Printer does not appear in the Printer Selection dialog
The Printer Selection dialog appears in the Lexmark Setup Assistant during installation. If the printer does not appear
in the Printer Selection dialog, try one or more of these possible solutions.
Is the printer connected to a wireless network?
• Make sure that the network printer is on the same network as your computer.
• Make sure that the antenna of the internal wireless print server is raised.
Troubleshooting
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