Filter
Top Products
Cannot print documents from a memory card or flash drive
Check the type of files contained on the memory card or flash drive
The printer recognizes:
• Files that have the following extensions:
– .doc (Microsoft Word)
– .xls (Microsoft Excel)
– .ppt (Microsoft PowerPoint)
– .pdf (Adobe Portable Document Format)
– .rtf (Rich Text Format)
– .docx (Microsoft Word Open Document Format)
– .xlsx (Microsoft Excel Open Document Format)
– .pptx (Microsoft PowerPoint Open Document Format)
– .wps (Microsoft Works)
– .wpd (WordPerfect)
• Photos
Check the memory card or flash drive
Make sure the memory card or flash drive is not corrupted. Remove memory devices properly from the printer to
avoid corruption or loss of data.
Check network connections and power
Make sure the printer is connected to your computer through a USB cable, and that both the printer and the computer
are turned on. You cannot print documents from a memory card or flash drive through a wireless network.
Applications supporting the formats listed above must be on the connected computer.
Photos do not transfer from a memory card across a wireless network
These are possible solutions. Try one or more of the following:
Select the printer on your wireless network
1 From the Finder desktop, double-click the Lexmark 4800 Series folder.
2 Double-click the Network Card Reader icon.
3 Select your wireless printer, and then click Connect.
4 Insert the memory card into the printer.
Your photos are downloaded and displayed as thumbnail images.
5 Select the thumbnail images you want to save, and then click Save.
6 Open your downloaded images using an application such as iPhoto or Preview.
7 From the application menu, click Print.
Check memory card placement
Make sure you inserted the memory card into the correct slot. For more information, see the related topic below.
Troubleshooting
142