Filter
Top Products
Chapter 1 Troubleshooting
1-31
3. Level 2 FIP
3.1 Level 2 FIP
The Level 2 FIP is the trouble diagnostic procedure to sort various troubles in addition to the error codes. In
the troubleshooting, executing the steps given in the FIP or checking procedure allows you to find out a
cause of trouble in a short time.
3.2 Error / Status Code List
This error / status cord list is based on the interface specifications.
Since the error / status codes are represented by the printer controller on the printer,
display on the printer is shown in parentheses below.
Reference FIP
Name of error
Reference
FIP page #
Contents of error
1
Yellow Toner Cartridge Detached (Yellow Toner Cartridge Missing)
37
Cartridge sensor detected no-toner cartridge.
2
Magenta Toner Cartridge Detached (Magenta Toner Cartridge
Missing)
38
Cartridge sensor detected no-toner cartridge.
3
Cyan Toner Cartridge Detached (Cyan Toner Cartridge Missing)
39
Cartridge sensor detected no-toner cartridge.
4
Black Toner Cartridge Detached (Black Toner Cartridge Missing)
40
Cartridge sensor detected no-toner cartridge.
5
PHD Detached (Imaging Unit Missing)
41
Machine detected no-Imaging Unit (PHD).
6
BTR Detached (Transfer Unit Missing)
42
Machine detected no-Transfer Unit (BTR).
7
Fuser Detached (Fuser Unit Missing)
43
Machine detected no-FUSER ASSY.
8
CRUM ID Error (Call for Service CRUM ID Error)
44
ID of Imaging Unit (PHD) is different from the recorded ID.
9
CRUM ID Error (Invalid Imaging Unit)
45
ID of Imaging Unit (PHD) is different from the recorded ID.
10
Media Type Mismatch (Media Type Mismatch)
46
1. Plain paper was detected in the printing by selecting OHP.
2. OHP was detected in the printing by selecting plain paper.
11
Feed Jam (Media Feed Jam)
47
Regi sensor cannot detect paper within specified time.
12
Regi Jam (Media Jam Registration)
50
Regi sensor cannot detect passage of paper within specified time.
13
Fuser Jam (Media Jam Fuser)
51
Exit sensor cannot detect passage of paper within specified time.