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N150 Wireless ADSL2+ Modem Router DGN1000Bv3
Quick Tips
This section describes tips for troubleshooting some common problems.
Sequence to Restart Your Network
If you need to restart your network, follow this sequence:
1. Turn off and unplug the modem router.
2. Plug in the modem router and turn it on.
W
ait two minutes.
Check Ethernet Cable Connections
Make sure that the Ethernet cables are securely plugged in.
For each powered-on computer connected to the modem router by an Ethernet cable, the
corresponding numbered LAN port LED on the modem router is on.
Wireless Settings
Make sure that the wireless settings in the wireless computer and modem router match
exactly.
• For a wirelessly connected computer, the wireless network name (SSID) and wireless
security settings of the modem router and wireless computer must match exactly.
• If you set up an access list on the Advanced Wireless Settings screen, you must add
each wireless computer
’s MAC address to the modem router’s access list.
Network Settings
Make sure that the network settings of the computer are correct.
• Wired and wirelessly connected computers must have network (IP) addresses on the
same network as the modem router. The easiest way to do this is to use computers that
obtain an IP address automatically with DHCP
. Most computers are set up this way.
• Some cable modem service providers require you to use the MAC address of the
computer initially registered on the account. Y
ou can view the MAC address on the
Attached Devices screen.