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Getting Started
19
N150 Wireless ADSL2+ Modem Router DGN1000Bv3
If the modem router does not connect to the Internet:
1. Review your settings to be sure that you have selected the correct options and typed
everything correctly.
2. Contact your ISP to verify that you have the correct configuration information.
3. Read Chapter 8, Troubleshooting. If problems persist, register your NETGEAR product and
contact NETGEAR technical support.
Use NETGEAR genie after Installation
When you first set up your modem router, NETGEAR genie automatically starts when you
launch an Internet browser on a computer that is connected to the modem router. If you want
to view or change settings for the modem router, you can use genie again.
To access genie:
1. Launch your browser from a computer or wireless device that is connected to the
modem router.
2. T
ype http://www
.routerlogin.net or http://www.routerlogin.com.
The login screen displays.
3. Enter admin for the modem router user name and password for the modem router
password, both in lowercase letters.
Note: The modem router user name and password are different from the user
name and password for logging in to your Internet connection. For more
information, see Types of Logins and Access on page 17.
Update the Firmware
When you set up your modem router and are connected to the Internet, the modem router
automatically checks for you to see if newer firmware is available. If it is, a message is
displayed on the top of the screen.
To update the firmware:
1. Click the message that tells you new firmware is available.
During the firmware update, you cannot access the Internet.
2. Click the Ye
s button to update the modem router with the latest firmware.
CAUTION:
To avoid the risk of corrupting the firmware, do not interrupt the update.
For example, do not close the browser, click a link, or load a new page. Do
not turn off the modem router.