Troubleshooting
141
N150 Wireless ADSL2+ Modem Router DGN1000Bv3
Power LED Is Blinking
If the Power LED blinks slowly and continuously, the firmware of the modem router is
corrupted. This can occur if a firmware update is interrupted, or if the modem router detects a
problem with the firmware.
If the error persists, you have a hardware problem. For recovery instructions, or help with a
hardware problem, contact technical support at www.netgear.com/support.
WiFi LED Is Off
If the WiFi LED stays off, check to see if the WiFi On/Off button on the modem router has
been pressed. This button turns the wireless radio in the modem router on and off. The WiFi
LED lights when the wireless radio is turned on.
LAN LED Is Off
If the LAN LED for a port does not light when you connect a device, check the following:
• The Ethernet cable connections are secure at the modem router and at the hub or device.
• The power is turned on to the connected hub or device.
• Y
ou are using the correct cable.
Cannot Log In to the Modem Router
If you are unable to log in to the modem router from a computer on your local network, check
the following:
• If you are using an Ethernet-connected computer, check the Ethernet connection
between the computer and the modem router (see the previous section).
• Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using
Internet Explorer, click Refresh
to be sure that the Java applet is loaded.
• Try quitting the browser and launching it again.
• Make sure that you are using the correct login information. The factory default login name
is
admin
, and the password is password. Make sure that Caps Lock is off when you
enter this information.
• Make sure that your computer’s IP address is on the same subnet as the modem router.
If you are using the recommended addressing scheme, your computer
’s address must be
in the range of 192.168.0.2 to 192.168.0.254.
• If your computer’s IP address is shown as 169.254.x.x, recent versions of Windows and
Mac OS generate and assign an IP address if the computer cannot reach a DHCP server
.
These autogenerated addresses are in the range of 169.254.x.x. If your IP address is in
this range, check the connection from the computer to the modem router, and reboot your
computer.