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SD Memory Card
Smart Card (only for model with Smart Card slot)
Fingerprint Reader (only for model with Fingerprint Reader)
[Advanced] menu of the Setup Utility.
The port settings are not correct.
Read the instruction manual of the card or contact the
manufacturer of the card.
Remove the card and insert it again ( Inserting/Removing the
Card).
The driver is not compatible with the operating system.
Cannot use an SD Memory
Card.
Set [SD Slot] to [Enabled] in the [Advanced] menu of the Setup
Utility.
This computer may not support the maximum speed some types
of SD/SDHC/SDXC Memory Cards guarantee.
Cannot use a Smart Card.
Insert the Smart Card correctly.
Set [Smart Card] to [Enabled] in the [Advanced] menu of the
Setup Utility.
To use a Smart Card, you need a specified software and driver.
The sensor does not enroll
or authenticate my
fingerprint.
Slide your finger correctly. For further information about
enrollment and authentication, refer to How to Use the Fingerprint
Reader and [Tutorial].
Click (Start)
*6
- [All Programs] - [Protector Suite] -
[Control Center] - [Help] - [Tutorial].
The sensor enrolls or authenticates no fingerprint, or performs
authentication poorly, despite the correct way of finger sliding
when your finger is in any of the conditions stated below:
Rough skin, or injured finger (with a cut or a skin
inflammation)
Extremely dry
Soiled with mud or oil
Fingerprint has been worn and has faded
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