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reader.
When enrollment to the device is used, passport data is stored to
the device. To remove it, go to the [Delete user data] passport
wizard and delete existing passports.
"Lift Finger" is displayed
during operation.
You can temporarily disable the fingerprint sensor with the
following procedure.
1. Click on the notification area and then right-click the
"Fingerprint software" icon .
2. Select [Don’t Use Sensor].
The icon turns gray.
To enable the fingerprint sensor, proceed as follows.
1. Right-click the "Fingerprint software" icon .
2. Select [Use Sensor].
No response.
Press «Ctrl» + «Shift» + «Esc» to open Task Manager and close
the software application.
An input screen (e.g., password input screen at startup) may be
hidden behind another window. Use «Alt» + «Tab» to check.
Shut down by pressing and holding the power switch for 4
seconds or longer, and turn on the computer and open the
application again. If Windows runs correctly, but the application
software does not start, perform the procedure below.
Click (Start) - [Control Panel] - [Uninstall a program] and
remove the failing application software, then reinstall the
application software.
Click [start] - [Control Panel] - [Add or Remove Programs] and
remove the failing application software, then reinstall the
application software.
A motion image file cannot
be played using Windows
®
Media Player and the
message [Codec required]
appears.
Some motion image files require a Codec that is not installed as
standard. In this case, connect to the Internet and try playback of
the file again. The Codec may automatically be downloaded so
you may be able to play it.
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