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QoS ··············································································· 11-7
Ports ·············································································· 11-8
Email ············································································· 11-9
IVR Service ················································································ 12-1
Default IVR Information ···················································· 12-2
Customizing IVR Information ············································· 12-3
Replace the IVR information ··········································· 12-3
Recording an Audio Message ········································· 12-4
CDR ···························································································· 13-1
CDR Files ······································································· 13-1
Viewing CDR Records ······················································· 13-2
Saving CDR Records ························································· 13-3
RMX Utilities ·············································································· 14-1
System Alerts ·································································· 14-1
H.323/SIP Link ································································ 14-2
System Time ···································································· 14-2
Customization ································································· 14-3
Modifying Language····················································· 14-4
Setting System Name ···················································· 14-4
Setting Skins ······························································· 14-4
Security Setting ································································ 14-6
SNMP Setting ·································································· 14-8
Setting the Agent·························································· 14-8
Setting Traps ······························································· 14-9
Product Activation ························································· 14-10
Logger Diagnostics Files ·················································· 14-12
Software Management ····················································· 14-12
Backup Configuration/Reservation ······························· 14-13
Restoring Configuration/Reservation····························· 14-13
Resources Report ··························································· 14-14
Device Upgrade ····························································· 14-15
Upgrading from Version 1.1 to Version 2.1 ······················ 14-15
Activating the Upgraded System ··································· 14-19
Signaling and Hardware Monitoring ······································· 15-1
Signaling Monitoring ························································ 15-1