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Chapter 2 Troubleshooting 2-7
2.4 Getting Technical Assistance
If the troubleshooting procedures in this chapter fail to solve your problem, see
TABLE 2-2, which lists the Sun web sites and telephone numbers for additional
technical support.
TABLE 2-2 Sun Web Sites and Telephone Numbers
Server Documents and Support Resources URL or Telephone Number
PDF files for all the current Sun Fire X2250 server
documents.
http://docs.sun.com/app/docs/prod/sf.x2250
Solaris and other software documents. This web site
has full search capabilities.
http://docs.sun.com
Discussion and troubleshooting forums. http://supportforum.sun.com/
Support, diagnostic tools, and alerts for all Sun
products.
http://www.sun.com/bigadmin/
SunSolve
SM
web site. Contains links to software
patches. Lists some system specifications,
troubleshooting and maintenance information, and
other tools.
http://www.sunsolve.sun.com/handbook_pub/
Service support phone numbers. 1-800-872-4786 (1-800-USA-4Sun), Select Option 1.
International telephone numbers for Sun support. http://www.sun.com/service/contacting/
solution.html
Warranty and contract support contacts. Links to
other service tools.
http://www.sun.com/service/online/
Warranties for every Sun product. http://www.sun.com/service/support/warranty