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2-68 Service Manual
235. 00 Paper reached the
duplex exit sensor but
another sheet is still
detected over the
doublefeed sensor.
Double feed separated in duplex. • Remove the two sheets
from the duplex option and
see if the duplex fails again.
Remove the sheets if it fails
again.
• Run the duplex Feed 1 and
Feed 2 Tests to see if they
pass. See “Duplex Feed 1
and “Duplex Feed 2” on
page 3-12. If the tests fail
after several attempts,
replace the duplex option. If
the tests pass, retry to feed
from the printer through the
duplex option. If the problem
is still present, replace the
duplex option.
236 00 Paper did not leave the
duplex exit sensor.
• Duplex jam access tray is not fully
latched.
• Printer PTO not driving duplex feed
rolls.
• Duplex feed system not working
correctly.
• Make sure the duplex jam
access tray is installed
correctly
• Make sure the power takeoff
shaft and spring are
correctly installed and
operating properly.
• Try the duplex option again.
If it fails try another duplex
option, if available. If
another one is not available,
replace the duplex option.
237 .00 Paper did not reach the
printer input sensor from
the duplex unit.
• Duplex jam access tray is not fully
latched.
• Printer PTO not driving the duplex
feed folls.Duplex feed system not
working correctly.
• Make sure the duplex jam
access tray is installed
correctly
• Make sure the power takeoff
shaft and spring are
correctly installed and
operating properly.
• Try the duplex option again.
If it fails try another duplex
option, if available. If
another one is not available,
replace the duplex option.
237 .07 Duplex paper jam. There
may be other jams in the
paper path.
• Duplex jam access tray is not fully
latched.
• Printer PTO not driving duplex feed
rolls.
• Duplex feed system not working
correctly.
• Make sure the duplex jam
access tray is installed
correctly
• Make sure the power takeoff
shaft and spring are
correctly installed and
operating properly.
• Try the duplex option again.
If it fails try another duplex
option, if available. If
another one is not available,
replace the duplex option.
User attendance messages—paper jams and paper handling errors (2xx.xx)
Error
code
Sub
codes
Description Possible causes Action