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2-6 Service Manual
Paper tray symptoms
Symptom Action
Paper feed problem with 250-Sheet Paper
Tray.
Go to “Input tray(s) service check” on page 2-102.
Paper feed problem with 500-Sheet Paper
Tray.
Go to “Input tray(s) service check” on page 2-102.
Media fails to pass through from the lower
attached Paper Tray option to the next
higher mounted option.
Go to “Input tray(s) service check” on page 2-102.
Duplex option symptoms
Symptom Action
Paper feed problem with Duplex. Go to “Duplex option service check” on page 2-82.
Paper jams at Paper Removal Tray. Go to “Duplex option service check” on page 2-82.
Paper skews in the Duplex Option. Go to “Duplex option service check” on page 2-82.
Paper fails to pass from lower option
through the Duplex Option.
Go to “Duplex option service check” on page 2-82.
Envelope feeder symptoms
Symptom Action
Envelopes do not feed from the envelope
feeder.
Go to “Envelope feeder service check” on page 2-84.
Envelopes do not feed properly into base
printer.
Go to “Envelope feeder service check” on page 2-84.