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Diagnostic information 2-39
37 .xx Insufficient Memory This message displays when the printer memory used to restore the Print
and Hold jobs from the disk and found that some or all of the jobs could not
be restored. The printer ran out of memory while attempting to restore the
jobs.
• Press to clear the message. Some of the Print and Hold jobs on the
disk will not be restored. They remain on the disk, but cannot be
accessed.
• Press until Busy/Waiting appears. The following functions may be
available:
-Cancel Job
- Reset Printer
- Reset Active Bin
38 .xx Memory Full This message displays when the printer is processing an incoming job and
there is insufficient memory available to continue processing the job. The
following actions may be taken:
• Press to clear the message. Perform the defragment operation:
- Perform the defragment operation
- Delete fonts, macros, and other data in RAM
- Install additional memory
• Press to display Busy/Waiting. The following functions may be
available:
-Cancel Job
- Reset Printer
- Reset Active Bin
39 .xx Complex Page This message displays when the page is too complex to print. The following
actions may be taken:
• Press to clear the message and continue the job. Some data loss
may occur. Simplify the print job and reprint, if necessary.
• Press until Busy/Waiting appears. The following selections are
possible:
-Cancel Job
- Reset Printer
- Reset Active Bin
50 .xx PPDS Font Error This message displays when the PPDS interpreter has encountered a font
error.
Note: This error may only occur when the printer is formatting PPDS print
data.
The following actions may be taken:
• Press to clear the message and continue processing the job.
• Press until Busy/Waiting appears. The following are available:
-Cancel Job
- Reset Printer
- Reset Active Bin
51 .xx Defective Flash This message displays when the printer detects a defective flash. This error
may occur at power on, or during flash format and write operations. Press
to clear the message. The flash is marked as bad and normal operation
continues. Flash operations are not allowed until the problem is resolved.
User attendance messages (continued)
Error
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Primary message Description/action