Filter
Top Products
2-8 Service Manual
Messages and error codes
Service error codes
Service error codes are generally non-recoverable except in an intermittent condition when you can POR the
printer to temporarily recover from the error condition.
Service error codes (9xx.xx)
Error
code
Sub
codes
Display text Description Action
900 .xx RIP Software Go to “900.xx Error code
service check” on page 2-75.
901 .xx Engine flash error Indicates that the flash which the system
board code is programmed into is bad.
Replace the system board.
Replace the system board.
See“System board and inner
shield removal” on page 4-76.
902 .xx Engine software error These errors indicate an unrecoverable
system software error.
Replace the system board. See
“System board and inner
shield removal” on page 4-76.
903 .xx Paperport link driver
error
These errors indicate an unrecoverable
system software error.
Replace the system board. See
“System board and inner
shield removal” on page 4-76.
904 .xx Interface violation by
RIP
These errors indicate an unrecoverable
system software error.
Replace the system board. See
“System board and inner
shield removal” on page 4-76.
905 .xx Interface violation by
Paperport device
These errors indicate an unrecoverable
system software error.
Replace the system board. See
“System board and inner
shield removal” on page 4-76.
906 .xx RIP interface driver error These errors indicate an unrecoverable
system software error.
Replace the system board. See
“System board and inner
shield removal” on page 4-76.
910 .xx DC pick motor
acceleration stall
(autocompensator
motor).
• Check autocompensator cable
connectors
• Check autocompensator for binds
Go to “Paper feed service
check” on page 2-112.
911 .00 DC pick motor excessive
PWM
• Check system board
• Check autocompensator motor
Go to “Paper feed service
check” on page 2-112.
912 .00 DC pick motor
underspeed error
• Check system board
• Check autocompensator
Go to “Paper feed service
check” on page 2-112.
913 .00 DC pick motor
overspeed error
• Check system board
• Check autocompensator
Go to “Paper feed service
check” on page 2-112.
914 .00 DC pick motor no
encoder feedback
Check autocompensator assembly Go to “Paper feed service
check” on page 2-112.
917 .00 Problem with transfer—
transfer servo start error.
• Check HVPS
• Check system board
• Check HVPS/input sensor/toner
sensor cable.
Go to “Transfer roll service
check” on page 2-128.