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2-70 Service Manual
238 .07 Duplex doublefeed,
input, and exit sensors
are covered.
• Media left in the duplex and
Continue selected.
• Sensor is having mechanical or
electrical problems.
• Remove any sheets from
the duplex option.
• Try the duplex option again.
If it fails, try another duplex
option, if available. If one is
not available, replace the
duplex option.
239 .00 Feed error in duplex
unit.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
Replace the duplex option.
239 .01 Jam declared by a smart
device. Immediate stop.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
Replace the duplex option.
239 .02 Jam declared by a smart
device. Homing allowed
stop.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
Replace the duplex option.
239 .03 Duplex did not send
device Controls
response.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
Replace the duplex option.
239 .04 Duplex did not send
Input Device Ready
response.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
Replace the duplex option.
239 .05 Duplex did not send
Page In Output Device
response.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
Replace the duplex option.
239 .06 Failed the last page of a
staple job.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
Replace the duplex option.
239 .07 Engine never sent
Select OUtput Device to
the duplex unit because
the page leaving the
duplex never sent Select
Input Device.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
Replace the duplex option.
239 .08 Engine never saw Input
Source Read on a page
to be picked from the
duplex unit that is
waiting on a page to
pass the input sensor.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
Replace the duplex option.
239 .11 Sheet picked from
duplex never made it to
the input sensor. Slow or
delayed feed from the
duplex unit.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
• Input sensor not working correctly.
Check duplex sensor cables for
correct installation. If no
problem is found with the
cables, replace the duplex
option.
User attendance messages—paper jams and paper handling errors (2xx.xx)
Error
code
Sub
codes
Description Possible causes Action