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5-24 Operator Guide
Troubleshooting
Figure 5-10 Area 9
To clear jams from area 9:
1. Lower and pull out tray 1 to give you better access to area 9.
2. Pull the area 9 green lever toward you to unlatch it. Be sure to
relatch the lever after you have cleared any paper in this area.
To further facilitate removing sheets wedged in this area, pull
out tray 1 and hold the green lever down.
3. Turn the green knob (located to the right of the lever), to move
jammed sheets further along the paper path to where they are
more accessible and easier to remove.
4. If paper rips as you are removing it from area 9, or if you have
difficulty removing paper from this area, use the pinch lever
located further inside area 9. Paper may be caught in this area
during duplex printing.
Using the pinch
lever to access
area 9
To use the pinch lever located inside area 9:
CAUTION: This area of the printer may be hot. Be careful when
inserting your hand.
1. Locate the green pinch lever directly behind area 9 (above the
green knob and further inside area 9).
2. Carefully reaching your hand into the area, squeeze the edges
of the pinch lever and lift it up.
3. Remove any paper caught in this area.