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Operator Guide 5-41
Troubleshooting
Troubleshooting the 36-track tape drive
Use the following procedures to solve problems with your 36-track
tape drive:
• Performing basic recovery
• Troubleshooting initial program load (IPL) failure
• Handling problems with inserting a tape cartridge
• Troubleshooting tape unload problem
• Unload a cartridge after a power failure
• Troubleshooting tape winding completely out of cartridge
• Troubleshooting blank message display
• Troubleshooting tape drive ready problem
• Calling for service
Performing basic recovery
Always try to recover the cartridge from the inch cartridge tape
drive before you try to correct any problems with the drive. Follow
these basic recovery steps:
1. Take the tape drive offline.
2. If there is a relevant message on the display monitor or
controller, perform the action described there.
3. If there is an error code on the tape drive message display,
record the error code and time, then call for service.
Troubleshooting initial program load (IPL) failure
An error occurred during the IPL procedure if:
• The three indicator lights (Read only, Ready, and Mode) flash
on the 36-track drive.
• An error code displays after you power on the tape drive.