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5-36 Operator Guide
Troubleshooting
NOTE: This procedure should be used only to correct a
problem, not as a routine maintenance procedure. Because
the belts are made of rubber, frequent cleaning with film
remover dries them out and causes them to fail prematurely.
Film remover may be obtained from your service
representative.
Incorrect paper size message
Perform this procedure when printing stops and a incorrect paper
size message appears on the display monitor.
1. Check the paper in the indicated tray. If the paper is not the
correct size for the job, either load the correct size paper or
select another feeder tray containing the correct size paper.
2. If the paper size is correct, select the Continue button to
resume printing. The message may have been caused by a
damaged sheet.
NOTE: In order to assure good print quality for your jobs, the
printer purges any dog-eared or skewed sheets. In addition,
the printer may stop and issue an incorrect paper size
message.
Generating a test page
You can print the sample test page on paper stock other than
USLetter (8.5 by 11inches) or A4. While the PostScript test image
does not cover the entire page when using non-USLetter or A4
sizes, you can still use the test page as a guide in making the
necessary alignment adjustments. Fold the test page horizontally
and vertically to check whether the folds intersect at the center of
the page.
To change the alignment values:
1. Click the Queue Management icon.
2. Right click on the queue to which the job was sent, and select
[Properties...] from the pop-up menu.
3. In the Properties window, select the [Alignment] tab.
4. Change the alignment values as needed.
5. Apply your changes by one of these methods:
•Click [Apply] for the changes to go into effect on the next
job.
•Click [Apply Properties Now] to apply the changes to the
current job. The system displays a message stating that
the properties were changed and that it will take a little
while to make the changes. The printer slows down or
stops, then resumes printing. You can pause the printer at
this point to check that your changes took affect.