Filter
Top Products
Troubleshooting Guide 689
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
• Auger mark
• Wrinkled/Stained paper
• Damage on the leading edge of paper
The output is too light
Action Yes No
1 The toner cartridges may be low or need to be
replaced. Confirm the amount of toner left in
each toner cartridge.
a
Check the toner level in the
Status
tab in the
Status Monitor.
b
Replace the toner cartridges as necessary.
Does this solve your problem?
The task is
complete.
Go to action 2.
2 If you are using non-Dell brand toner cartridges,
disable the Non-Dell Toner option.
a
Launch the Tool Box, and click
Non-Dell
Toner
on the
Printer Maintenance
tab.
b
Ensure that the
On
check box is not selected.
Does this solve your problem?
The task is
complete.
Go to action 3.
3 Disable the Toner Saving Mode in the printer
driver.
a
On the
Advanced tab, ensure that the Toner
Saving Mode check box is not selected.
Does this solve your problem?
The task is
complete.
Go to action 4.