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Troubleshooting Guide 717
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
Regi Jam (Exit Sensor On JAM)
Exit Jam (Exit Sensor Off JAM)
3a Use thick paper that is 105 g/m
2
or less.
Does this solve your problem?
The task is
complete.
Go to action 4a.
3b Use thin paper that is 60 g/m
2
or more.
Does this solve your problem?
The task is
complete.
Go to action 4a.
3c Ensure that the print media is not curled.
Does this solve your problem?
The task is
complete.
Go to action 4a.
3d Is the print media damp? Go to action 4c. Go to action 5.
4a Fan the print media.
Does this solve your problem?
The task is
complete.
Go to action 4b.
4b Wipe the retard roller in the optional 250-sheet
feeder with a cloth moistened with water.
Does this solve your problem?
The task is
complete.
Contact Dell.
4c Turn over the print media.
Does this solve your problem?
The task is
complete.
Go to action 4a.
5 Use print media that is not damp.
Does this solve your problem?
The task is
complete.
Go to action 4a.
Action Yes No
1 Ensure that the PHD unit is installed correctly.
Does this solve your problem?
The task is
complete.
Go to action 2.
2 Replace the PHD unit if you have a spare unit.
See "Replacing the Print Head Device (PHD)
Unit."
Does this solve your problem?
The task is
complete.
Contact Dell.
Action Yes No