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726 Troubleshooting Guide
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
Cannot scan using WIA on a
Windows Server 2003
computer.
Enable WIA on the computer.
To enable WIA:
1
Click
Start
, point to
Administrative Tools
, and then
click
Services
.
2
Right-click
Windows Image Acquisition (WIA)
, and
then click
Start
.
Cannot scan using TWAIN or
WIA on a Windows Server
2008 or Windows Server 2008
R2 computer.
Install the Desktop Experience feature on the computer.
To install Desktop Experience:
1
Click
Start
, point to
Administrative Tools
, and then
click
Server Manager
.
2
Under
Features Summary
, click
Add Features
.
3
Select the
Desktop Experience
check box, click
Next
,
and then click
Install
.
4
Restart the computer.