Contents 13
BPS LED Is Off . . . . . . . . . . . . . . . . . . . 178
Troubleshooting NAS File Access and
Permissions Issues
. . . . . . . . . . . . . . . . . . . 178
Cannot Change the Ownership of a
File or a Folder
. . . . . . . . . . . . . . . . . . . 178
Cannot Modify NAS Files
. . . . . . . . . . . . . . 179
Mixed File Ownership Denied
. . . . . . . . . . . 179
Problematic SMB Access From a
Linux Client . . . . . . . . . . . . . . . . . . . . . 179
Strange UID and GID Numbers on
Dell NAS System Files . . . . . . . . . . . . . . . 180
Troubleshooting Networking Issues . . . . . . . . . . 181
Name Server Unresponsive
. . . . . . . . . . . . 181
Specific Subnet Clients Cannot Access
the PowerVault NX3500 System . . . . . . . . . . 181
Troubleshooting DNS Configurations
. . . . . . . . 182
Determining the IQN of the PowerVault
NX3500 Controllers Using CLI . . . . . . . . . . . 182
Troubleshooting RX and TX Pause
Warning Messages. . . . . . . . . . . . . . . . . 182
Troubleshooting NAS Manager Issues
. . . . . . . . . 183
NAS Dashboard is Delayed
. . . . . . . . . . . . . 183
NAS System Time is Wrong
. . . . . . . . . . . . . 183
Cannot Connect to the NAS Manager
. . . . . . . 184
Blank Login Screen. . . . . . . . . . . . . . . . . 185
Troubleshooting Backup Issues. . . . . . . . . . . . . 185
Troubleshooting Snapshots
. . . . . . . . . . . . 185
Troubleshooting an NDMP Internal Error . . . . . 187
Troubleshooting System Issues
. . . . . . . . . . . . . 188
Troubleshooting System Shutdown
. . . . . . . . . 188
NAS Container Security Violation
. . . . . . . . . 189