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160 Troubleshooting
CIFS Share Does Not Exist
CIFS Path Share Not Found
Description Client attempts to connect to an inexistent share.
Cause
• Spelling mistake on client side.
• Accessing the wrong server.
Workaround List the available NAS shares and verify that all shares are
displayed and nothing has changed unintentionally.
Verify that you can access the problematic share using a
Windows client:
1
Click
Run
.
2
Enter the NAS service IP and share name: \\<NAS-IP>\<share-
name>.
Description Client accessed a share which refers to an inexistent directory in
the NAS container.
Cause
• The NAS system is restored from a backup or remote replication.
During restore time, the directory structure is not complete and a
few directories may not exist.
Communicate the status and wait for the restore process
to complete.
• A client with an authorization to access a higher directory in the
same path deleted or altered a directory, which is mounted by
another client.
If multiple users are accessing the same dataset, it is recommended to
apply a strict permission scheme to avoid such conflicts.
Workaround List all available shares on the NAS and identify the problematic
share. It should have an indication that it is not accessible.
1
Restore the problematic path from a backup.
2
Manually create the missing directories. Set permissions to
control access as required.
3
Remove the share and communicate to the client.