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178 Troubleshooting
BPS LED Is Off
Troubleshooting NAS File Access and
Permissions Issues
Cannot Change the Ownership of a File or a Folder
Description BPS LED is off and does not turn on when the power button
is pressed.
Cause This issue occurs either because the battery is not installed correctly,
there is no power to the BPS, or there is a hardware failure.
Workaround 1
Remove the BPS module bezel. Ensure that the battery is installed
properly and turn on the BPS by pressing the BPS power button.
2
Verify if the BPS cables are connected properly and that the utility
power matches the BPS specifications. LV models require a 120 V
input and HV models require a 208 V input. Turn on BPS by
pressing the BPS power button.
3
If none of the above actions resolves the issue, contact Dell
technical support.
Description Every file on the NAS system is owned by either a UNIX or NTFS
user. Inability to change ownership is treated differently,
depending on whether the access is native or non-native.
Cause The user is not authorized to perform the ownership change.
Workaround An authorized user should perform this action.