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Troubleshooting 193
Cannot Launch PowerVault NX3500 NAS Configuration Utility
Description Cannot launch PowerVault NX3500 NAS Configuration Utility.
Cause Probable causes maybe:
• NAS Configuration Utility installer failed to install.
• JAVA runtime environment is not properly installed.
Workaround Perform the following:
• Determine if the NAS Configuration Utility installer
completed successfully.
• Check to see if the minimum of JRE1.4x is installed successfully.
– On Microsoft Windows, run java -version from command
console to display a valid JRE version.
– On Linux, run java --version from terminal console to display a
valid JRE version.