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CHAPTER 11: Protecting and Recovering Your Files and Software www.emachines.com
120
System recovery options
Most computer problems can be solved by following the information in
“Troubleshooting” on page 165 or at eMachines.com
. Problem-solving may also
involve re-installing some or all of the computer’s software (also called
recovering or restoring your system). eMachines provides everything you need
to recover your system under most conditions. A backup copy of your operating
system is provided on a CD or DVD, and a backup copy of your factory-installed
drivers and applications is saved on a hidden area of your hard drive.
We recommend that you make a backup of your factory-installed software as
soon as you get your new eMachines system.
■ “Copying driver and application recovery files” on page 120 tells you how
to record (“burn”) the Drivers and Applications Recovery discs. Using a
recovery disc that you have recorded is only one of several ways you can
restore your system to working order. Recovery discs let you recover your
device drivers and software that came pre-installed on your computer.
If you are still having problems even after you follow troubleshooting steps, you
can use Microsoft System Restore to roll back your system to a previous
condition when drivers and programs worked correctly.
■ “Recovering your system using Microsoft System Restore” on page 126
describes how to return your system to a previous working condition.
If you are still experiencing problems, you may need to reinstall specific
software, such as a device driver.
■ “Recovering specific files and software” on page 125 describes how to
install specific, factory-installed software and device drivers.
Finally, in order to recover your system you may need to reinstall everything,
including the operating system, so your computer has its original factory
settings.
■ “Recovering your system from the hard drive” on page 127 tells how to
completely reinstall the original factory software.
Copying driver and application recovery files
Your computer’s hard drive contains everything you need to completely restore
your system, including Windows XP, device drivers, and other programs. You can
also restore device drivers or programs by using Drivers and Applications
Recovery discs, which you create. You can immediately create the recovery discs
(recommended), or you can wait until later.
For more information on creating recovery discs, see “Creating recovery discs”
on page 121.
For more information on using your network to store and create recovery discs,
see:
■ “Copying driver and application recovery files to a network” on page 122
■ “Creating discs from recovery files on a network” on page 123