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CHAPTER 14: Troubleshooting www.emachines.com
174
You get the following “Download Error” message when the Media Center
tries to update the Program Guide:
■ You must be connected to the Internet to update the Program Guide.
Make sure that your Internet account is set up and connected to the Media
Center computer. For information about manually updating the Program
Guide, see “Manually updating the Media Center Program Guide” on page
19.
Memory
You see a “Memory error” message
Help and Support
For more information about
troubleshooting, click Start, then click
Help and Support. Type the keyword
memory error in the Search box, then
click the arrow.
■ Use a third-party diagnostic program to help determine if a memory
module is failing.
You see a “Not enough memory” error message
Close all programs, then restart your computer.
Memory card reader
Drive letters for the memory card slots do not appear in the My Computer
window
■ Reboot your computer.
Modem (dial-up)
See also “Internet” on page 170.
Your modem does not dial or does not connect
■ Make sure that the modem cable is plugged into the modem jack and not
the Ethernet network jack. See “Connecting the dial-up modem” on
page 11 or your setup poster to make sure that the connections have been
made correctly.
■ Make sure that your computer is connected to the telephone line and the
telephone line has a dial tone.
■ Make sure that the modem cable is less than 6feet (1.8 meters) long.
■ Remove any line splitters or surge protectors from your telephone line,
then check for a dial tone by plugging a working telephone into the
telephone wall jack.
■ If you have additional telephone services such as call waiting, call
messaging, or voice mail, make sure that all messages are cleared and call
waiting is disabled before using the modem. Contact your telephone
service to get the correct code to temporarily disable the service. Also
make sure that the modem dialing properties are set correctly.