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CHAPTER 14: Troubleshooting www.emachines.com
170
Hard drive
You see an “Insufficient disk space” error message
■ Delete unnecessary files from the hard drive using Disk Cleanup. For
instructions on deleting unnecessary files, see “Using Disk Cleanup” on
page 133.
Caution
All deleted files will be lost when you
empty the Recycle Bin.
■ Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking
Empty Recycle Bin.
■ Save your files to another drive. If the hard drive is full, copy any files not
regularly used to backup media, then delete them from the hard drive.
Help and Support
For more information about
troubleshooting, click Start, then click
Help and Support. Type the keyword file
management in the Search box, then
click the arrow.
You see a “Data error” message
This may be the result of a defective area on the hard drive. To fix hard drive
problems, run the Error checking program. For instructions on fixing hard drive
problems, see “Checking the hard drive for errors” on page 134.
The hard drive cannot be accessed, or you see a “General failure reading
drive C” error message
■ If a diskette is in the diskette drive, eject it and restart your computer.
■ Press CTRL+ALT+DEL to restart your computer.
■ If your computer has been subjected to static electricity or physical shock,
you may need to reinstall the operating system.
You see a “Non-system disk” or “disk error” error message
■ Eject the diskette from the diskette drive, then press ENTER.
Internet
See also “Modem (dial-up)” on page 174.
You cannot connect to the Internet
■ If you are using a dial-up modem, make sure that the modem cable is
plugged into the modem jack and not the Ethernet network jack. See
“Connecting the dial-up modem” on page 11 or your setup poster to make
sure that the connections have been made correctly.
- OR -
If you are using a cable or DSL modem, make sure that the modem cable
is plugged into the Ethernet network jack and not the modem jack. See
“Connecting to a cable or DSL modem or to a wired Ethernet network” on
page 12 or your setup poster to make sure that the connections have been
made correctly.
■ Make sure that your account with your Internet service provider (ISP) is set
up correctly. Contact your ISP technical support for help.
■ Make sure that you do not have a problem with your modem. For more
information, “Modem (dial-up)” on page 174.