Filter
Top Products
160 TROUBLESHOOTING THE M208: TCP/IP Problems
?
• Have you checked your network connection to the M208? Try it at a new location
on your network if possible or swap in another device.
• Have you made an entry in your host table (/etc/hosts, host nis map, or DNS
name table) for the M208?
• Have you tried to ping with the IP address instead of the IP name? This will
eliminate any name-lookup issues and focus more on the communications
between the M208 and your host.
• Is it possible that a duplicate IP address has been assigned?
• Did you use the correct netmask for your particular environment?
• Has the M208 been moved from another network? If so, it needs to be
reconfigured to integrate with its new location. This includes a new IP address and
netmask at the minimum. Please see Restoring To Factory Defaults on page 135
and M208 Configuration on page 35 for possible configuration methods.
• Is there a router between the M208 and your host? If so, a default router or a static
route must be configured on the unit so the Print Server knows how to get its
response back to the originating host. Please see store tcpip on page 122 and
Getting Ready for Complex Networks on page 137.
• Have you set any hosts or networks in the M208’s TCP access list? If so, only
these entries can access the unit. Please see list tcpip on page 101 to view current
entries.
• Do you have a RARP or BOOTP server running on your network? By default, the
M208 comes with the RARP and BOOTP request turned on so although you may
have stored a particular network configuration in the units EEPROM, a RARP or
BOOTP server may supply new network parameters upon bootup. To turn off
RARP and BOOTP on the unit, please see store tcpip on page 122.
If none of these help, try the following:
• Store the network parameters or view the currently stored settings via a terminal
on COM1 or COM2. This logs you into the unit’s command set where you can get
a better understanding of what’s going wrong. Please see Manual Configuration
Through the COM Port on page 40.
• Reset the unit to default settings. Please see Restoring To Factory Defaults on
page 135. Once the unit is in the default state, use one of the configuration options
listed in M208 Configuration on page 35 to reconfigure it.