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GETTING HELP WITH THE M208: Upgrade Procedure 173
• M208 firmware version (please see list sysinfo on page 101),
• M208 I/O port settings (please see list com1|com2 on page 98 or list prn on page
100),
• host print setup including the host type and print method used,
• any special processing done on the host or on the Print Server,
• description of the problem including the troubleshooting steps you have tried.
The more details you have for the support technician and the more prepared you are,
the better.
Upgrade Procedure
The M208’s upgrade procedure is simple due to its FLASH memory. ROMs do not
need to be replaced on the Print Server but rather, the ROM code itself can be easily
downloaded to the unit. The latest code can be obtained from any of the places men-
tioned in Help Methods Available on page 171.
There are three files that are required for the upgrade process:
1 m208dl.hex.Z is the FLASH upgrader,
2 m208hex.Z is the Print Server binary,
3 download.txt explains the upgrade procedure.
Host software is also available for the various versions of firmware.
WWW Site
To get these from the WWW site, you need to:
1 Click on Technical Support on the home page.
2 Under the section “M208 Hub/Print Server”, click on Upgrading Firmware.
3 Follow the instructions in Step 1 under “Start Here” and download m208dl.hex
and m208.hex.
To obtain the upgrade instructions, just print out the Upgrading Flash Firmware
page. In addition, to get the latest host software, click on Host Software under the
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