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130 DS6000 Series: Concepts and Architecture
The DS6000 Storage Manager indicates the condition of the system after service.
Should the user require additional maintenance services, excluding standard maintenance
services, IBM and IBM Business Partners have fee-based service offerings to fulfill such
maintenance requirements.
8.2.4 Copy Services management
The DS6000 series may be part of a Remote Mirror and Copy configuration. In Metro Mirror
and Global Mirror configurations the DS6000 series may be either primary or secondary. The
DS6000 series cannot be a primary in a z/OS Global Mirror, but may be a secondary. The DS
Management Console must be connected to both the primary and secondary to be able to
perform Copy Services operations.
Figure 8-2 DS Management Console in Copy Services environment
The DS CLI will communicate with the DS Management Console when performing copy
services commands, so the network connecting the management console to the DS6000
should be redundant.
8.2.5 Remote service support
In order to use remote service support, the user must allow a VPN connection. For example,
Figure 8-3 on page 131 depicts an error condition occurring on the DS6000. The user’s
support services receives the alert over their local area network. If the user decides to ask
IBM for help, and IBM needs to access the DS6000 remotely, then the user must provide
connectivity from the DS Management Console to an IBM service support center. The DS
Management Console must be connected to the DS6000 to enable IBM to access the
DS6000 over this network to analyze the error condition.
Primary DS6000 series
DS Management Console
Secondary DS6000 series
Ethernet switch
Alternate DS Management Console
Alternate Ethernet switch
inter-switch link