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366 DS6000 Series: Concepts and Architecture
It simplifies the disaster recovery implementation and concept. Once eRCMF is configured in
the customer environment, it will monitor the PPRC states of all specified LUNs/volumes. Visit
the following Web site for the latest information:
http://www.ibm.com/services/us/index.wss/so/its/a1000110
Geographically Dispersed Sites for Microsoft Cluster Services
IBM TotalStorage Support for Geographically Dispersed Sites for Microsoft Cluster Service
(MSCS) is designed to allow Microsoft Cluster installations to span geographically dispersed
sites. It helps to protect clients from site disasters or storage subsystem failures. This service
is designed to enable a tier 7 disaster recovery solution. It also provides high availability for
applications and data running in Windows clustered server environments, by extending the
distance that cluster nodes and storage can be separated, mirroring data between two IBM
TotalStorage disk subsystems, and providing improved failure detection. You can find the
latest information on this service on the following Web site:
http://www.ibm.com/servers/storage/services/featured/microsoft_application_environment.html
#GDSSolution
IBM eServer iSeries Copy Services
For the iSeries environment IBM offers a special toolkit, which allows you to use the advanced
Copy Services functions with the iSeries. For more information on this, see “iSeries toolkit for
Copy Services” on page 361.
IBM Operational Support Services - Support Line
IBM offers telephone or electronic access to highly-trained technical support specialists, who
can serve as your one source for remote software support services.
Highlights of the offering are the following:
High-quality technical support for IBM and select multivendor software including the Linux
operating system and Linux clusters
A supplement to your internal staff with IBM's skilled services specialists
Fast, accurate problem resolution to help keep your IT staff productive
Options for enhanced coverage and a single interface for remote support
Support for your international environment
For more information on the IBM Support Line visit the following Web site:
http://www.ibm.com/services/us/index.wss/so/its/a1000030
In Figure 15-9 on page 367 you can see an example for the Support Product List (SPL) of the
IBM Support Line with the DS6800 and the DS8100 support highlighted. You get the
complete SPL on the following Web site:
http://www.ibm.com/services/sl/products/java3.html