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IBM Web sites for service offerings
IBM Global Services (IGS) and the IBM Systems Group can offer comprehensive assistance,
including planning and design as well as implementation and migration support services. For
more information on all of the following service offerings, contact your IBM representative or
visit the following Web sites.
The IBM Global Services Web site can be found at:
http://www.ibm.com/services/us/index.wss/home
The IBM System Group Web site can be found at:
http://www.ibm.com/servers/storage/services/
IBM service offerings
This section describes the service offerings available from IBM Global Services and IBM
Systems Group.
IBM Implementation Services for TotalStorage disk systems
This service includes planning for a new IBM TotalStorage disk system followed by
implementation, configuration, and basic skills transfer instruction. For more information visit
the following Web site:
http://www.ibm.com/services/us/index.wss/so/its/a1005008
IBM Implementation Services for TotalStorage Copy Functions
This service is designed to assist in the planning, implementation, and testing of the IBM
TotalStorage advanced copy functions, Point-in-Time Copy, and remote mirroring solutions.
For more information visit the following Web site:
http://www.ibm.com/services/us/index.wss/so/its/a1005009
IBM Implementation Services for TotalStorage Command-Line Interface
IBM provides a service through Global Services to help you with using the Command-Line
Interface (CLI) in your system environment. It is designed to provide you with the ability to
create and apply configurations online. For more information visit the following Web site:
http://www.ibm.com/services/us/index.wss/so/its/a1005334
IBM Migration Services for eServer zSeries data
IBM provides a technical specialist at your site to help plan and assist in the implementation
of non disruptive DASD migration to a new or existing IBM TotalStorage disk system. The
migration is accomplished using the following software and hardware that allows DASD
volumes to be copied to the new storage devices without interruption to service.
Innovation Fast Dump Restore Plug and Swap (FDRPAS)
Peer-to-Peer Remote Copy Extended Distance (PPRC-XD)
Softek Replicator (TDMF)
IBM Piper hardware assisted migration