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Technical Support Form
Photocopy this form and update it each time you make changes to your software or hardware, and
use the completed copy of this form as a reference for your current configuration. Completing
this form accurately before contacting National Instruments for technical support helps our
applications engineers answer your questions more efficiently.
If you are using any National Instruments hardware or software products related to this problem,
include the configuration forms from their user manuals. Include additional pages if necessary.
Name__________________________________________________________________________
Company_______________________________________________________________________
Address ________________________________________________________________________
_______________________________________________________________________________
Fax (___ )___________________ Phone (___ ) ________________________________________
Computer brand ________________ Model ________________ Processor __________________
Operating system (include version number)____________________________________________
Clock speed ______MHz RAM _____MB Display adapter __________________________
Mouse ___yes ___no Other adapters installed _______________________________________
Hard disk capacity _____ MB Brand ____________________________________________
Instruments used ________________________________________________________________
_______________________________________________________________________________
National Instruments hardware product model___________ Revision _______________________
Configuration ___________________________________________________________________
National Instruments software product____________________________ Version _____________
Configuration ___________________________________________________________________
The problem is: _________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
List any error messages: ___________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
The following steps reproduce the problem: ___________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
a.Book : m.Appendix E Page 3 Wednesday, November 20, 1996 6:36 PM