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TROUBLESHOOTING
Check to see the following before request for repair.
If a trouble cannot be removed even after checking and trying remedy, contact your dealer.
Problem Check item Remedy
Matrix switcher does not power up. The power cord may be disconnected
either from the unit's power socket or
the AC outlet.
Connect the power cord between the
unit
'
s power socket and the AC outlet.
System controller(s) do (does) not log
in.
The unit’s power cord may be discon-
nected from the AC outlet.
Connect the power cord to the AC out-
let.
The cable connection(s) may be wrong
between the unit and the system con-
troller(s).
Confirm the cable connections. (Refer
to p. 40.)
The mode selection switch setting of
the system
controller
may be wrong.
Confirm
the mode selection switch set-
ting. (Refer to p. 24.)
Data port setting may be wrong. Open the Data Port window of WJ-
SX150 Administrator Console (refer to
p. 81.) to select CU360 for the data
port. If 485 CAM is selected for the port,
the log-in will be invalid.
Your ID, user number or password may
be wrong.
Refer to your Operator Registration
worksheet. Or open the Operator Regis-
tration window (refer to p. 75) and
reconfigure your ID, user number and
password.
Monitor is not selectable. The monitor selection setting may be
wrong.
Open the Monitor Selection window
(refer to p. 76) and confirm the setting.
If NG is assigned to your controller for
the monitor, the selection will be invalid.
Camera image is not displayed even
after selecting the camera.
The camera’s power cord connection
may be wrong.
Confirm the power cord connection.
(Refer to the camera’s operating
instructions.)
The cable connections may be wrong
between the unit and the camera.
Confirm the connections (pp. 37 to 39).
If the connections and camera type are
not correspondent, the camera image
will not appear.
The lens cover may not have been
removed from the camera.
Remove the lens cover from the cam-
era.
The monitor's brightness or contrast
setting may not be proper.
Adjust the setting. (Refer to the moni-
tor's operating instructions.)