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Chapter 5 System Information and Diagnostics
© Polycom, Inc. 173 ViewStation User Guide
• Advanced Statistics. see page 173
• Call Status, see page 173
• Color Bar, see page 174
• Audio, see page 174
• Near End Loop, see page 174
• Far End Loop (in H.320 call only), see page 174
• Reset System, see page 175
Figure 5-2. System Diagnostics Screen
Network Stats
The Network Statistics screen displays the network protocols and
transmits and receives data speeds for video calls.
Advanced Stats
The Advanced Network Statistics screen displays detailed
information about the status of your call. Transmit and receive
speeds are displayed for both audio and video during a video call.
Call Status
The Call Status screen allows you to determine if one of the far
site’s ISDN channels consistently fails to connect. If you highlight
any of the call progress indicators, the corresponding line number
appears. You can then compare this number to the number you
need to dial. Check the status code for each line if you need to
troubleshoot line problems. See "ISDN Information" on page 203.