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User's Guide
Solving Problems 6-3
This error message appears when the printer has information to print but
detects no paper in the printer:
Corrective action: Load paper and press the Ready button.
)Note: If this error message appears when paper is loaded, clean the
surface of the platen as described in Cleaning the Platen and Bail
Rollers in the Cleaning and Maintenance section of this guide. If the
error still recurs after you clean the platen, re-calibrate the paper sensor
as described in Re-Calibrating the Paper Sensor later in this section.
This error message appears when one of the following conditions exists:
99
99
9 Printing is in progress and you raise the top cover.
99
99
9 The printer has information to print but the top cover is raised.
Corrective action: Lower the top cover and press the Ready button.
)Note: If this message displays when the top cover is lowered, refer to
Disabling the Cover Open Interlock later in this section.
LOAD PAPER
LOWER TOP COVER
Correcting Operating Errors—continued
User's Guide
Solving Problems 6-3
This error message appears when the printer has information to print but
detects no paper in the printer:
Corrective action: Load paper and press the Ready button.
)Note: If this error message appears when paper is loaded, clean the
surface of the platen as described in Cleaning the Platen and Bail
Rollers in the Cleaning and Maintenance section of this guide. If the
error still recurs after you clean the platen, re-calibrate the paper sensor
as described in Re-Calibrating the Paper Sensor later in this section.
This error message appears when one of the following conditions exists:
99
99
9 Printing is in progress and you raise the top cover.
99
99
9 The printer has information to print but the top cover is raised.
Corrective action: Lower the top cover and press the Ready button.
)Note: If this message displays when the top cover is lowered, refer to
Disabling the Cover Open Interlock later in this section.
LOAD PAPER
LOWER TOP COVER
Correcting Operating Errors—continued