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User's Guide
Bottom-Feed Tractors A-7
Table A-1. Troubleshooting the Bottom-Feed Tractors––continued
Symptom Probable Cause/Corrective Action
Printer does not present form
99
99
9 Demand document mode is not
for tear-off when you press selected or is set incorrectly.
Ready button. Check DEMAND parameter
setting on Setup menu.
Print is smearing.
99
99
9 Paper is not snug between
tractors. Adjust tractors.
99
99
9 Printhead is too close to platen.
Make sure PH GAP and
PFORCE parameters on
Setup menu are set to Auto.
Printing occurs on paper tear
99
99
9 Paper is misaligned in the
strips. printer. Refer to Loading
Paper in the Bottom-Feed
Tractors in this appendix.
99
99
9 Paper is too narrow. Use
paper that is at least 4.5 inches
(11.4 cm) wide including the
perforated tear strips.
User's Guide
Bottom-Feed Tractors A-7
Table A-1. Troubleshooting the Bottom-Feed Tractors––continued
Symptom Probable Cause/Corrective Action
Printer does not present form
99
99
9 Demand document mode is not
for tear-off when you press selected or is set incorrectly.
Ready button. Check DEMAND parameter
setting on Setup menu.
Print is smearing.
99
99
9 Paper is not snug between
tractors. Adjust tractors.
99
99
9 Printhead is too close to platen.
Make sure PH GAP and
PFORCE parameters on
Setup menu are set to Auto.
Printing occurs on paper tear
99
99
9 Paper is misaligned in the
strips. printer. Refer to Loading
Paper in the Bottom-Feed
Tractors in this appendix.
99
99
9 Paper is too narrow. Use
paper that is at least 4.5 inches
(11.4 cm) wide including the
perforated tear strips.