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User's Guide
6-16 Solving Problems
Table 6-1. Troubleshooting Guide––continued
Symptom Probable Cause/Corrective Action
Selected printer settings change
99
99
9 Application program is over-
before printing begins. riding your settings. Change
printer setup in your applica-
program.
Pin-fed forms do not load properly.
99
99
9 Forms are not loaded properly.
Refer to Loading Paper
section for detailed procedures.
99
99
9 Wrong paper path selected.
Make sure Rear (or Bottom)
paper path is selected.
99
99
9 Print density fine-adjustment
is set too dark. Hold down
Print Density button and re-
adjust the print density.
99
99
9 PH GAP and PFORCE param-
eters on Setup menu are not
set to Auto, or settings are
incorrect. Check settings.
99
99
9 Paper is not taut between trac-
tors or around platen. Reload
paper.
User's Guide
6-16 Solving Problems
Table 6-1. Troubleshooting Guide––continued
Symptom Probable Cause/Corrective Action
Selected printer settings change
99
99
9 Application program is over-
before printing begins. riding your settings. Change
printer setup in your applica-
program.
Pin-fed forms do not load properly.
99
99
9 Forms are not loaded properly.
Refer to Loading Paper
section for detailed procedures.
99
99
9 Wrong paper path selected.
Make sure Rear (or Bottom)
paper path is selected.
99
99
9 Print density fine-adjustment
is set too dark. Hold down
Print Density button and re-
adjust the print density.
99
99
9 PH GAP and PFORCE param-
eters on Setup menu are not
set to Auto, or settings are
incorrect. Check settings.
99
99
9 Paper is not taut between trac-
tors or around platen. Reload
paper.